CENTER ON SERVICE …

We approach every consulting assignment as a collaborative partnership with our clients. We strive for a strong mutual commitment and accountability for results.

Client satisfaction, based on tangible results, is of paramount importance. To this end, we emphasize customized solutions, exceptional service and responsiveness to client needs and requests.

The quality and value of our work is dependent on and enriched by a deep understanding of the client. On this basis, we invest considerable effort to understand the client's business objectives, strategy and culture.

Our service focus is complemented by a strong emphasis on validation, program evaluation and legal defensibility of human resource practices.

Our Mission

• To serve our clients by improving individual, team, and organizational performance. We demonstrate measurable results and the bottom-line impact of performance improvement strategies.

• To conduct research that advances our clients' understanding of factors that influence the individual and organizational effectiveness

• To support scholarship and research in the Institute of Psychology at Illinois Institute of Technology. As a not-for-profit organization, Center revenues fund student fellowships, support student training and development, and sponsor faculty research initiatives.