Fundamentals of Management for IT Professionals, IT-M 470
About this Course:
This course explores fundamentals of management for professionals in high-technology fields. It addresses the challenges of the following: managing technical professionals and technology assets; human resource management; budgeting and managerial accounting; management of services, infrastructure, outsourcing, and vendor relationships; technology governance and strategy; and resource planning.
Prerequisites:
There are no prerequisites for this class
Expected Outcomes:
Upon completion, participants should be able to:
- Demonstrate foundation knowledge and application of the core concepts of management, of managerial accounting, and resource and asset management
- Prepare and manage a budget
- Describe and discuss methods and procedures for human resource management including hiring, evaluating, motivating and terminating employees
- Identify and discuss specific challenges related to the management of technology and technology professionals
Course Outline:
- Introduction of management, history of management, history of Chief Information Officer (CIO)
- Environments, organizational culture
- Globalization, budgets, determining value
- Budgets, decision making, project management
- Planning, negative outcomes
- Organizational structure, IT priorities
- Human Resource, difficult work situations
- Innovation, IT disaster, recovery
- Behavior, workplace confidence building
- Group dynamics, managing risk, value in IT
- Motivation, vendor relationships
- Leadership
- Communication, risk, opportunities
- Control, operations
Course Details:
Grading/CEU award for this course includes assignments, tests, projects and exams.
CEU:
3.8
Instructor:
Madeleine England
As an International Association for Continuing Education and Training (IACET) Authorized Provider, the Professional Learning Programs department of the IIT School of Applied Technology (SAT) offers CEUs for its programs that qualify under the ANSI/IACET Standard.