Undergraduate Admission
    Graduate Admission

    Building and Leading Effective Teams, IT 573

    About this Course:
    This course will prepare students to be effective IT managers. Students will be introduced to the general challenges of management as well as the challenges unique to leading teams of technology professionals. The course will explore the skills necessary to excel as a leader including dealing with conflict, developing leadership skills, recruiting and developing employees, and leading remote and virtual teams. Students will explore case studies and execute team exercises to enrich their learning experience.

    Currently Scheduled

    Prerequisites:
    IT 471 Project Management for IT Profl or equivalent knowledge or experience required for enrollment.

    Who Should Attend:
    Participants and professionals who want to learn about leadership in an IT team environment.

    Expected Outcomes:
    Participants will learn to utilize the power of teams, understand team dynamics and organizational behavior, establish a culture of teamwork, and appreciate and utilize diversity. Participants will develop skills to lead technology professionals, understand the value of empowerment and ownership, manage team conflict, understand effective motivational techniques, and understand the process of skill development. Participants will learn to proactively communicate with individuals as well as teams in both face-to-face and remote situations and efficiently assess situations and prioritize the actions required to resolve issues and improve culture.

    Course Outline:
    Leveraging Behavior
    The Power of Perception
    The Role of Ethics
    Proactive Communication
    N-way Communication
    Conflict Management
    Leadership
    Managing Politics
    Networking and Negotiation
    Team Leadership
    Getting the Most out of Teams
    Change Management
    Skill Development

    CEU:
    4.5

    Instructor:
    Dennis Hood