ITM Frameworks: ITIL and CobiT, IT 574
About this Course:
In-depth examination of topics in the management of information technology frameworks for IT Service Management and Information Security, as described by the Information Technology Infrastructure Library (ITIL) v3 and its aligned standards, ISO 20002: Code of Practice for IT Service Management and ISO 27002: Code of Practice for Information Security.
ITM 478/578 or consent of instructor. An admission interview with a program manager is required for enrollment.
Who Should Attend:
Students who are tasked with leading their organization through an ITIL project, an ISO 20000 certification, enhancing existing organizational infrastructure and/or building their technical skills should register for this course.
See attached syllabus.