Jahna Otterbacher
Assistant Professor of Technical Communication(starting January 2010)
Expertise
- Usability of information systems, information seeking and retrieval, social media, text analysis.
Education
Curriculum Vitae
Research & Major Accomplishments
Current Projects
Awards/Honors
Patents
Books
Selected Publications
Jahna Otterbacher. "Helpfulness" in online communities: a measure of message quality. In Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2009), Boston, MA, April 2009.Jahna Otterbacher, Gunes Erkan, and Dragomir Radev. Biased LexRank: passage retrieval using random walks with question-based priors. Information Processing and Management 45(1), 2009, Elsevier Science.
Jahna Otterbacher. Searching for product experience attributes in online information sources. In Proceedings of the International Conference on Information Systems (ICIS 2008), Paris, France, December 2008.
Jahna Otterbacher, Dragomir Radev and Omer Kareem. Hierarchical summarization for delivering information to mobile devices. Information Processing and Management, 44(2), 2008, Elsevier Science.
