myIIT Portal

    Office of Technology Services

    10 West 31st Street
    Stuart Building
    Room 007
    Chicago, IL 60616

    Phone: 312.567.3375
    Fax: 312.567.5968
    Email: supportdesk@iit.edu

    Printing

    OTS Computer Lab and Printing Accounts

    Account Login

    Free Printing Credit

    Printing Accounts Deposits

    Refunds

    Balance Adjustment Requests

    MyPrint Channel

    IIT Remote Printing

    Remote Printing Release Station Locations

    Group Printing Accounts





    OTS Computer Lab and Printing Accounts

    OTS computer labs are equipped with printers for members of the IIT community to use. An OTS computer lab and printing account is automatically created for each registered student. Users must have a computer lab account to access lab computers and print in OTS computer labs.

    Please visit our policies page for more information on computer lab and printing accounts policies.


    Account Login

    Students, faculty and staff can log in and print in computer labs with their myIIT username and password (same as IIT Email username and password). When a myIIT password is changed, computer lab accounts will reflect the change.


    Free Printing Credit

    Every student receives free printing credits each semester they are enrolled in classes.  In an effort to reduce unnecessary printing, in alignment with the university’s sustainability goals; beginning in the fall 2012 semester IIT will reduce the free printing credit to the equivalent of 250 black and white, letter-size (8.5” x 11”) prints per semester for all students.

    Free printing credits are applied to student accounts each semester. Free printing credits that remain in a user’s account at the end of the fall and spring semesters will roll over to the next semester until the end of the academic year (end of the summer semester). At the completion of the summer semester all remaining free printing credits from that year will expire.

    Free printing credits are nonrefundable and are expired annually with no exceptions. If a student has NOT registered for classes over the course of one academic year their printing account will be disabled and any remaining free credits will expire. Once the student registers for classes their printing account will be enabled and free credits for the current semester will be applied to their account. Faculty and staff printing accounts do not receive free printing credits. In order to print in OTS labs, faculty and staff members must add funds to their printing account.


    Printing Accounts Deposits

    Users may deposit additional funds to their printing account through the myIIT portal or at the OTS Office in Stuart Building Room 007.  Credit cards are accepted through the IIT Print channel and cash and check are accepted at the OTS office in Stuart Building.

    Stuart School of Business (SSB) users may deposit additional cash funds at the DTC Bursar’s office (Room 290 from 10AM – 6PM Mon.-Thurs. and 9AM – 5PM Fri., they are closed every day from 1PM – 2PM). Please mention that you would like to add money to your SSB print account. They will take your payment and issue you a receipt.

    Bring your receipt to a member of the SSB IT staff (Room 635, 639 or 641 from 9AM - 5:30PM M-F) and the funds will be credited to your printing account within 24 hours.

    * Personal funds deposited by a user will roll over every semester, as well as every year until the individual uses the funds or requests a refund of their cash deposit balance.


    Refunds

    Free printing credits are nonrefundable. Unused personal cash deposits may be refunded at the OTS Office in Stuart Building, Room 007. The receipt provided with the personal deposit must be presented for a refund.


    Balance Adjustment Requests

    If a user wishes to receive an adjustment to their free credit or cash deposit balance for a print job that was not completed or was damaged due to an equipment error, they may complete a “Balance Adjustment Request” form. These forms are available from the lab assistant in each computer lab. The form must be completed in the lab and submitted to the assistant working at the time of the printing error. Forms are collected and submitted for processing twice a week. It may take several days for an adjustment to be reflected in the user’s account balance.

    2011-2012 Academic Year Printing Prices

    Print Type

    Price

    Black and White Letter (8.5 inches x 11 inches)

    $.05 per sheet

    Color Letter (8.5 inches x 11 inches)

    $.40 per sheet

    Color Tabloid (11 inches x 17 inches)

    $.80 per sheet

    Color Plot

    $5.00 per linear foot ($0.42 per inch)


    MyPrint Channel

    Users may view their printing account balance via the MyPrint channel in the myIIT portal. The channel is located on the Finances tab. A link to install print drivers for OTS lab printers to a user’s personal computer is also in the MyPrint channel. The Printing Package drivers are only for non-lab computers. The drivers can not be installed on OTS lab computers, which are set to print directly to printers in that lab.


    IIT Remote Printing

    IIT Remote Printing Members of the IIT community can use their computer lab account to send a print job from their personal computer to a Printing Release Station. For more information about Remote Printing click here (note: you must log into the myIIT portal to view this page).

    In order to use this service, the user must first download the printing package from the myIIT Print Channel.

    Then they can send a printing job to the OTS lab printing queue. The document will remain in the queue for 24 hours until the individual logs into a Printing Release Station and sends the document to a printer connected to that station.


    Remote Printing Release Station Locations

    • Stuart Building Room #112: supports black & white, simplex (one side) and duplex (both sides); color, simplex (one side)
    • MSV Lobby: supports black & white, simplex (one side) and duplex (both sides)
    • Night OWL Lab in Galvin Library: supports black & white, simplex (one side); color, simplex (one side)
    • Crown Hall Room # 001: supports black & white, simplex (one side) and duplex (both sides); color, simplex (one side) and duplex (both sides); plotting up to 42”
    • 3410 S. State St. Building Room # 4C5-1: supports black & white, simplex (one side) and duplex (both sides); color, simplex (one side)
    • MTCC Commons: supports black & white, simplex (one side) and duplex (both sides); color, simplex (one side) and duplex (both sides)
    • Moffett Campus, NCFST Library: supports black & white, simplex (one side)
    • Stuart School of Business, Room #405: supports color printing, simplex (one side)

    Documents are held in the printing queue for 24 hours after initial submission. To print a document after this 24 hour period has passed, the user must resend the print job. OTS recommends that users always keep a back up copy of their file on a storage device or as an attachment in an email message. OTS is not responsible for documents that are submitted incorrectly or removed from the queue after the 24 hour holding period.


    Group Printing Accounts

    IIT faculty and staff members may request group printing accounts for research and administrative activities.  For more information, visit the Group Printing Policy.  To request a group printing account, please complete the Group Printing Account Request Form.

    Non-IIT organizations that are renting OTS computer labs may request group printing accounts for research and administrative activities for the duration of their rental agreement.  Please review the Non-IIT Group Printing Policy for more information on group printing guidelines and details on how to request an account.

    Last modified: 02/11/2013 18:26:46

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