Kenneth J. Crisler, Manager - User-Centered Solutions
Center for Applications, Content and Services Research
Motorola Labs
1301 East Algonquin Road
Schaumburg, IL 60196  USA
Ken.Crisler@Motorola.com
+1 (847) 576-5972

Ken has been a part of applied research at Motorola since 1983. Early in his
career, he contributed to the development of new radio system technologies,
including error control coding, multiple access methods, and multiple generations
of TDM system and air interface designs.  He led the research efforts to define
packet data services and protocols for Motorola’s iDEN system.  His experience
includes a 2 1/2 year assignment leading Motorola’s LMPS European Research Lab,
located in Basingstoke, UK.

Since 1999, Ken has been a leader within Motorola Labs in areas of  Applications
Research and User-Centered Solutions.  He leads a cross-functional team of
engineers and user-centered design specialists with a focus on advanced
development and user-driven innovation.  During 2002 and 2003, he chaired Working
Group 1 (The Human Perspective) of the Wireless World Research Forum.

Ken received a B.S.E.E. degree from the University of Illinois at Urbana and an
M.S. degree in electrical engineering from the Illinois Institute of Technology.
Ken is a Motorola Dan Noble Fellow and a member of Motorola’s Science Advisory
Board Associates.  He holds 28 patents.

ABSTRACT:

The Wireless World Research Forum (WWRF) http://www.wireless-world-research.org/ is a global academic and industry forum, which is contributing to the visions of future wireless communications and identifying research topics on which to build the vision.  The future promises us almost unimaginable communication capabilities in the next two decades; the technology can deliver almost anything we want it to, but the key to success is understanding what capabilities people will find valuable, and how to access those capabilities simply.  The WWRF is putting the user at the center of its visions by identifying research which uncovers the functionality that people will value in the future.  This talk will briefly overview the efforts of WWRF Working Group 1, The Human Perspective, in its current focus areas of user-centered design processes, user-focused reference models, user scenarios and user interaction technologies.  Studying the user, especially in these research areas, is the only way to ensure that the future wireless world meets and exceeds the expectations of people in the coming decades.

* Free Pizza will be served so get there early