Michael C. Tillmans, Ph.D.
St. Charles, IL 630-584-0134 EyeDee@aol.com
Extensive
project management, hands-on training development and process analysis
experience in business, consulting and education with emphasis on professional,
technical and information systems training. Expertise includes team leadership, project management, curriculum
planning, job/task analysis, group facilitation, process mapping, training
materials development and evaluation. Proficient on Windows and Mac; advanced
MS Office, basics in DreamWeaver, Photoshop, HTML.
Independent
Consultant:
Instructor: Instructional Design; Knowledge
Management; Indexing & Retrieval; Entrepreneurship & Consulting Skills;
Project Management; Online Design; Strategies for Online Learning
Senior
Development Manager: Managed
development of customer and employee product training to develop WBT, self
study, job aids and instructor led training.
· Project management, team building, Product Realization
Process, customer and employee training.
Director of Training : Performance analysis, internal and client training and custom training consulting projects with internal staff or outside contractors. Budgeting, staffing and quality assurance.
· Curriculum Development, New Technology (Business Process
Portals, EDI), Change Management, Process Improvement (Performance measurement,
BPR).
United Airlines, Elk Grove Village, IL
Senior Training
Specialist (Training
Standards and Performance)
· Sales, finance, technical, process analysis / continuous
improvement.
Senior
Education Manager
· Finance, Curriculum Plans, Human Resources, Quality Management/Customer Service, Information Services, Evaluation
Ph.D.,
Instructional Design, Florida State University
M.A.,
Educational Technology, Arizona State University
B.A., Science Teaching (Chemistry), University of Northern Iowa