Who Is the Ombudsperson
Vickie
Tolbert, serves as campus Ombudsperson.
You can contact her by phone at (312) 567-3081, by e-mail at tolbert@iit.edu,
or by stopping by the Office of Student Affairs, Room 209
in the McCormick Tribune Campus Center.
What is an Ombudsperson
om•buds•per•son (om'
budz púr' sen) n. -
A person appointed to investigate facts and assist in achieving fair settlement
of complaints brought by a student at the University against persons at all levels within the University's Main Campus.
What does the Ombudsperson Do
The Ombudsperson
is dedicated to assisting students experiencing problems with any
administrative department of the University's Main Campus by considering
problems promptly, confidentially and fairly. The Ombudsperson works
to achieve a fair resolution of disputes. The Ombudsperson works
to protect the rights of all parties involved and is committed to
justice and fair treatment of all students on the Main Campus at
the Illinois Institute of Technology.
What kinds of problems can the Ombudsperson help me with?
Contact
the Ombudsperson if you:
- have
a problem at IIT and don't know how to proceed
- find
yourself entangled in bureaucratic redtape
- need
information about IIT policies or procedures
- need
someone to help resolve or mediate an IIT related dispute
- feel
that you have been treated unfairly
The
Ombudsperson does not handle disputes involving discrimination.
Any Student who believes that he or she has received inequitable
treatment because of a discrimination violation should communicate,
either in writing or in person, with their Campus Affirmative Action
Officer.
Campus Affirmative Action Officer
- Main Campus, Candi
Miranda, Room 224 - Perlstein
Hall
Campus Affirmative
Action Officer - Downtown Campus, Room 320
Why Use the Services of an Ombudsperson
The
Ombudsperson will, without taking sides, help to resolve problems
and conflicts especially those that are not being adequately
addressed through regular channels. At your first meeting she will
ask you to complete a form providing her with your contact information
and a description of your problem. Please feel free to complete
this form prior to your meeting. You may bring it with you or fax
it to her at 312-567-8917.
Ombudsperson Form
The Ombudsperson is:
-
ACCESSIBLE - The
Ombudsperson will work with all members of the University community.
-
INDEPENDENT - The
Ombudsperson reports directly to the Dean of Students.
-
NEUTRAL - The
Ombudsperson will not take sides in an issue or dispute. She
will assist
in defining the problem, exploring options, or referring
someone to the appropriate university personnel or office.
-
CONFIDENTIAL - Services
of the Ombudsperson are confidential upon request except
in cases of serious threat to life or property.
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