Utility Outage

• Temporary loss of lighting, heating/cooling, and building systems (including elevators)
• Possible interruption of the internet, building access systems, or alarms
• Emergency lighting may activate for a limited time

Emergency Actions

Here are some steps you can take to better prepare and ensure your safety during a power outage:

• Remain calm and stay in place if it is safe to do so
• Avoid using elevators and refrain from attempting to force open elevator doors
• Turn off or unplug sensitive electronics to protect them once power returns
• If you are on campus and a power outage occurs, report it to Public Safety at 312.808.6363 immediately and provide the following information:
  • Your name
  • The location of the outage
  • If anyone is in need of medical assistance
  • The length of the outage

• SMELL - The most reliable sign of a natural gas leak is smell. Washington Gas adds an odorant called mercaptan to create the distinctive smell of sulfur or rotten eggs.
• SIGHT - Unexplained, random dead patch of lawn or vegetation in an otherwise green area of lawn or vegetation, unnatural bubbles in puddles and waterways (pond, creek, lake) or dirt being thrown in the air.
• HEARING - A hissing sound or blowing noises, typically accompanied by a gas odor.

Emergency Actions

If you believe there is a gas leak, be sure to do the following:

• Leave the area, leaving doors and windows open to ventilate if possible.
• Move to a safe location
• Public Safety at 312.808.6363 immediately and provide the following information:
  • Your name
  • The location of the outage
  • If anyone is in need of medical assistance

• Do not attempt to use sinks, showers, or toilets in the affected areas. Any water that is dispensed runs the risk of being contaminated. 
• Public Safety at 312.808.6363 immediately and provide the following information:
  • Your name
  • The location of the outage

• Device is Wi-Fi capable
• Connecting to the correct network
• Refresh or restarting device
• Verifying that Wi-Fi is available in that area of campus 

If there is a network outage, you may experience the following:

• Inability to access the campus Wi-Fi
• HawkCard Tap access disruption 
• Inability to access Illinois Tech VPN
• Phone systems down

Emergency Actions

If you believe there may be a network outage, it is important to contact the Office of Technology Services (OTS). Once reported, OTS will notify additional safety units if needed. Below is the contact information for OTS.

Department Phone: 312.567.3375

Department Email: supportdesk@illinoistech.edu

Support Desk Locations:

• Galvin Library, Upper Level
• Conviser Law Center, Suite 540