The key to student success is knowing how to access and then utilize the appropriate resources on and off campus. Please take a look at the resources that Illinois Tech offers its students.
On-Campus Resources
Below are resources that are available to students on-campus.
Academic Resource Center (ARC)
The Academic Resource Center provides free tutoring in a number of subjects to students.
Phone: 312.567.5216
Email: arc@iit.edu
Access, Card, And Parking Services (ACAPS)
Initial and replacement HawkCards can be obtained by visiting the Access, Card, and Parking Services office in Hermann Hall Room 201.
Phone: 312.567.8968
Email: acaps@iit.edu
Confidential Advisor
Resilience serves as a confidential advisor for Illinois Tech students who have the duty and ability to provide emergency and ongoing support to students who have experienced sexual misconduct. Students who need to access Resilience's 24-hour confidential advisor services can contact 773.907.1062.
Community Incident Reporting Form
To report a complaint or incident, please submit a report via the online incident report form.
Disability Resources
If a student believes they may have long-term effects from an illness or injury, please contact the Office of Disability Resources, which will work with the student and their professors to ensure that they get any appropriate accommodations to assist them with academic success.
Phone: 312.567.5744
Email: disabilities@iit.edu
International Center
The International Center can assist students with questions regarding the United States Department of Homeland Security and U.S. Department of State document preparation for employment, program extensions, reinstatements, and change of status. The International Center also provides information about Studying Abroad.
Phone: 312.567.3680
Email: icenter@iit.edu
Office of Residence Life
The Office of Residence Life can assist students with residential access, housing contracts, and meal plans. In cases of emergencies, students can contact their community desk or Public Safety for additional services.
Phone: 312.567.5075
Email: housing@iit.edu
Office of the Vice Provost for Student Affairs
The Office of the Vice Provost for Student Affairs supports the holistic development of students as they prepare for meaningful roles in society. We accomplish this by providing resources, solutions, services, and advocacy to assist students in navigating their success in and out of the classroom.
Phone: 312.567.3081
Email: dos@iit.edu
Office of Title IX Compliance
Staff in the Office of Title IX Compliance support students and employees involved in instances of sex discrimination, including sexual harassment and misconduct. The Title IX Compliance office resolves complaints and provides educational training to the campus community.
Phone: 312.567.7525
Email: titleix@iit.edu
Public Safety
The Office of Public Safety is available 24 hours a day, seven days a week.
Emergency Phone Number: 312.808.6363 (or 911)
Non-Emergency Phone Number: 312.808.6300
Public Safety Escorts: 312.808.6310
Email: publicsafety@iit.edu
Student Assistance Plan
Illinois Tech offers a Student Assistance Plan for all students. A 24-hour hotline is available for students to call if they need information or just want to talk to someone. The toll-free hotline is 1.877.351.7889. There is also a variety of online information about local resources and global issues, which can be found at lifecare.com/aetnasap. The school ID is IIT.
Student Health and Wellness Center
Students can make an appointment to see a nurse practitioner, physician, or staff psychologist at the Student Health and Wellness Center. Our wellness staff provides basic medical and psychological services including consultation, stress relief, stitches removal, wound cleaning, and general check-ups, among other services. More information about SHWC can be found on this website. To make an appointment, call 312.567.7550 or visit the center, which is located on the third floor of the IIT Tower. The SHWC also sees students at Conviser Law Center.
Phone: 312.567.7550
Email: student.health@iit.edu
Off-Campus Resources
Below are resources that are available to students in the community.
Alcohol & Other Drugs Substance Abuse Resources |
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Contact Information |
Website |
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Mercy Hospital |
2525 South Michigan Avenue, Chicago, IL 60616 |
312.567.7600 |
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Gateway Foundation |
877.505.4673 |
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Chicago Lakeshore |
773.878.9700 |
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Rosecrance |
855.441.2769 |
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Hazelden |
800.257.7810 |
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Haymarket Center |
932 West Washington, Chicago, IL 60607 |
312.226.4357 |
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Food Pantry |
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Greater Chicago Food Depository |
The Greater Chicago Food Depository is Chicago’s food bank. It provides food for hungry people while striving to end hunger in our community. |
4100 West Ann Lurie Place Chicago, IL 60632 |
773.247.3663 |
https://www.chicagosfoodbank.org/ |
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Casa Catalina Food Pantry |
Casa Catalina, a Catholic Charities basic needs center and food pantry, has been providing free food and service to the Back of The Yards residents for 30 years. |
4537 South Ashland Avenue, Chicago, IL 60609 |
773.376.9425 CONTACT: Sr. Joellen Tumas |
https://www.chicagosfoodbank.org/locations/catholic-charities-casa-catalina/ |
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St. James Food Pantry |
We do not restrict our services based on income or religious affiliation. Clients are served solely on whether or not they reside in the 60616 or 60605 zip codes. High unemployment levels and the increasing scarcity of affordable housing produce a greater need for the services Saint James Food Pantry provides than ever before. |
2907 South Wabash Avenue, Chicago, IL 60616 |
312.842.1919 CONTACT: Catherine Moore |
https://www.chicagosfoodbank.org/locations/st-james-food-pantry/ |
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Sixth Grace Presbyterian Church |
600 East 35th Street, Chicago, IL 60616 |
312.225.5300 CONTACT: William Kennedy |
https://www.chicagosfoodbank.org/locations/6th-grace-presbyterian-church/ |
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Matthew House Soup Kitchen |
Matthew House, a nonprofit community-based organization that provides food, shelter, housing, and supportive services to those in need, is celebrating 25 years! We were founded and incorporated in July 1992 by three African-American men who not only served our country, but had the compassion and belief that “people” were our greatest strength. |
3728 South Indiana Avenue, Chicago, IL 60653 |
773.536.6628 CONTACT: Sanja Stinson |
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Child Care Resources |
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Child Care |
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Illinois Action for Children (IAC) |
Our work is to ensure that every child in Illinois—particularly those in need—have access to the resources to succeed in school and in life. Since our founding in 1969, Illinois Action for Children has worked to create systems of early care and education that help strengthen families and communities. |
Dependent on Location |
Phone: 312.823.1100 Fax: 312.823.1200 |
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Food Assistance |
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Supplemental Nutrition Assistance Program |
The Supplemental Nutrition Assistance Program (SNAP) (formerly Food Stamps) helps low-income people and families buy the food they need for good health. |
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Women, Infants, and Children (WIC) |
WIC is a food assistance program for Women, Infants, and Children. It helps pregnant women, new mothers, and young children eat well and stay healthy. |
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Housing Assistance |
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New Moms |
New Moms is changing the future for young moms experiencing poverty and homelessness in Chicago by offering housing, job training, and family support. |
New Moms (Chicago) 5317 West Chicago Avenue, Chicago, IL 60651 New Moms (Oak Park) 206 Chicago Avenue, Oak Park, IL 60302 |
Phone: 773.252.3253 Fax:773.252.5320 Email: contact@newmoms.org |
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Illinois Housing Choice Voucher Program |
CHA’s Housing Choice Voucher (HCV) Program allows low-income families to rent quality housing in the private market via federal funds provided by the U.S. Department of Housing and Urban Development (HUD). Through the HCV Program, CHA pays a portion of eligible families’ rent each month directly to the landlord. Families can use their vouchers to rent a house or apartment in the private market throughout the city of Chicago. Because there are more families who need rental assistance than there are funds available, CHA uses a waiting list to administer the program to eligible families. Names are selected from the waiting list randomly using a lottery process. Once selected the following steps summarize the process to become a HCV family. |
Central Office 60 East Van Buren Street, Chicago, IL 60605 South Office 10 West 35th Street, Fifth Floor, Chicago, IL 60616 West Office 1852 South Albany Avenue, Chicago, IL 60623 |
https://www.thecha.org/residents/housing-choice-voucher-hcv-program |
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External Student Complaints
Participants in Title IV Federal Financial Aid under the Higher Education Act of 1965, as amended, are required to direct students to a state agency for assistance with unresolved complaints as well as their accreditor. In Illinois, the relevant state agency for assistance with unresolved complaints is the Illinois State Board of Higher Education (IBHE). Per IBHE, institutions of higher education are to direct individuals to the IBHE online complaint system at https://complaints.ibhe.org, accessible through the agency’s homepage (www.ibhe.org). The IBHE online complaint site includes step-by-step instructions and key information about the complaint process. Illinois Institute of Technology’s accreditor is The Higher Learning Commission, and information on its complaint process can be at www.hlcommission.org/Student-Resources/complaints.html.