Academic Support Resources

The key to student success is knowing how to access and then utilize the appropriate resources on and off campus. Please take a look at the resources that Illinois Tech offers its students. 

On-Campus Resources

Below are resources that are available to students on-campus. 

Academic Resource Center (ARC)

The Academic Resource Center provides free tutoring in a number of subjects to students.

Phone: 312.567.5216
Email: arc@iit.edu

Access, Card, And Parking Services (ACAPS)

Initial and replacement HawkCards can be obtained by visiting the Access, Card, and Parking Services office in Hermann Hall Room 201.

Phone: 312.567.8968
Email: acaps@iit.edu

Confidential Advisor

Resilience serves as a confidential advisor for Illinois Tech students who have the duty and ability to provide emergency and ongoing support to students who have experienced sexual misconduct. Students who need to access Resilience's 24-hour confidential advisor services can contact 773.907.1062.

Community Incident Reporting Form

To report a complaint or incident, please submit a report via the online incident report form.

Disability Resources

If a student believes they may have long-term effects from an illness or injury, please contact the Office of Disability Resources, which will work with the student and their professors to ensure that they get any appropriate accommodations to assist them with academic success.

Phone: 312.567.5744
Email: disabilities@iit.edu

International Center

The International Center can assist students with questions regarding the United States Department of Homeland Security and U.S. Department of State document preparation for employment, program extensions, reinstatements, and change of status. The International Center also provides information about Studying Abroad.

Phone: 312.567.3680
Email: icenter@iit.edu

Office of Residence Life

The Office of Residence Life can assist students with residential access, housing contracts, and meal plans. In cases of emergencies, students can contact their community desk or Public Safety for additional services.

Phone: 312.567.5075
Email: housing@iit.edu

Office of the Vice Provost for Student Affairs

The Office of the Vice Provost for Student Affairs supports the holistic development of students as they prepare for meaningful roles in society. We accomplish this by providing resources, solutions, services, and advocacy to assist students in navigating their success in and out of the classroom.

Phone: 312.567.3081
Email: dos@iit.edu

Office of Title IX Compliance

Staff in the Office of Title IX Compliance support students and employees involved in instances of sex discrimination, including sexual harassment and misconduct. The Title IX Compliance office resolves complaints and provides educational training to the campus community.

Phone: 312.567.7525
Email: titleix@iit.edu 

Public Safety

The Office of Public Safety is available 24 hours a day, seven days a week.

Emergency Phone Number: 312.808.6363 (or 911)
Non-Emergency Phone Number: 312.808.6300
Public Safety Escorts: 312.808.6310
Email: publicsafety@iit.edu

Student Assistance Plan

Illinois Tech offers a Student Assistance Plan for all students. A 24-hour hotline is available for students to call if they need information or just want to talk to someone. The toll-free hotline is 1.877.351.7889. There is also a variety of online information about local resources and global issues, which can be found at lifecare.com/aetnasap/. The school ID is IIT.

Student Health and Wellness Center

Students can make an appointment to see a nurse practitioner, physician, or staff psychologist at the Student Health and Wellness Center. Our wellness staff provides basic medical and psychological services including consultation, stress relief, stitches removal, wound cleaning, and general check-ups, among other services. More information about the SHWC can be found on its website. To make an appointment, call 312.567.7550 or visit the center, which is located on the third floor of the IIT Tower. The SHWC also sees students at Conviser Law Center.

Phone: 312.567.7550
Email: student.health@iit.edu


 

Off-Campus Resources

Below are resources that are available to students in the community. 

Alcohol & Other Drugs Substance Abuse Resources

Name

 

Address

Contact Information

Website

Mercy Hospital

 

2525 South Michigan Avenue, Chicago, IL 60616

312.567.7600

http://www.mercy-chicago.org/

Gateway Foundation

   

877.505.4673

http://recovergateway.org/

Chicago Lakeshore

 

850 West Lawrence Avenue, Chicago, IL 60640

773.878.9700

http://www.chicagolakeshorehospital.com

Rosecrance

   

855.441.2769

https://www.rosecrancerecovery.com

Hazelden

   

800.257.7810

https://www.hazelden.org

Haymarket Center

 

932 West Washington, Chicago, IL 60607

312.226.4357

http://www.hcenter.org/

Food Pantry
 

Greater Chicago Food Depository

 

The Greater Chicago Food Depository is Chicago’s food bank. It provides food for hungry people while striving to end hunger in our community.

 

4100 West Ann Lurie Place

Chicago, IL 60632

 

773.247.3663

 

https://www.chicagosfoodbank.org/

Casa Catalina Food Pantry

Casa Catalina, a Catholic Charities basic needs center and food pantry, has been providing free food and service to the Back of The Yards residents for 30 years.

4537 South Ashland Avenue, Chicago, IL 60609

773.376.9425

 

CONTACT: Sr. Joellen Tumas

https://www.chicagosfoodbank.org/locations/catholic-charities-casa-catalina/

St. James Food Pantry

We do not restrict our services based on income or religious affiliation. Clients are served solely on whether or not they reside in the 60616 or 60605 zip codes. High unemployment levels and the increasing scarcity of affordable housing produce a greater need for the services Saint James Food Pantry provides than ever before.

2907 South Wabash Avenue, Chicago, IL 60616

312.842.1919

 

CONTACT: Catherine Moore

https://www.chicagosfoodbank.org/locations/st-james-food-pantry/

Sixth Grace Presbyterian Church

 

600 East 35th Street, Chicago, IL 60616

312.225.5300

 

CONTACT: William Kennedy

https://www.chicagosfoodbank.org/locations/6th-grace-presbyterian-church/

Matthew House Soup Kitchen

Matthew House, a nonprofit community-based organization that provides food, shelter, housing, and supportive services to those in need, is celebrating 25 years! We were founded and incorporated in July 1992 by three African-American men who not only served our country, but had the compassion and belief that “people” were our greatest strength.

3728 South Indiana Avenue, Chicago, IL 60653

773.536.6628

 

CONTACT: Sanja Stinson

 
Child Care Resources
Child Care

Illinois Action for Children (IAC)

Our work is to ensure that every child in Illinois—particularly those in need—have access to the resources to succeed in school and in life. Since our founding in 1969, Illinois Action for Children has worked to create systems of early care and education that help strengthen families and communities.

Dependent on Location

Phone: 312.823.1100

 

Fax: 312.823.1200

https://www.actforchildren.org/

Food Assistance

Supplemental Nutrition Assistance Program

The Supplemental Nutrition Assistance Program (SNAP) (formerly Food Stamps) helps low-income people and families buy the food they need for good health.

   

http://www.dhs.state.il.us/page.aspx?item=30357

Women, Infants, and Children (WIC)

WIC is a food assistance program for Women, Infants, and Children. It helps pregnant women, new mothers, and young children eat well and stay healthy.

   

http://www.dhs.state.il.us/page.aspx?item=30513

Housing Assistance

New Moms

New Moms is changing the future for young moms experiencing poverty and homelessness in Chicago by offering housing, job training, and family support.

New Moms (Chicago)

5317 West Chicago Avenue, Chicago, IL 60651

 

New Moms (Oak Park)

206 Chicago Avenue, Oak Park, IL 60302

Phone: 773.252.3253

 

Fax:773.252.5320

 

Email: contact@newmoms.org

https://newmoms.org/

Illinois Housing Choice Voucher Program

CHA’s Housing Choice Voucher (HCV) Program allows low-income families to rent quality housing in the private market via federal funds provided by the U.S. Department of Housing and Urban Development (HUD). Through the HCV Program, CHA pays a portion of eligible families’ rent each month directly to the landlord. Families can use their vouchers to rent a house or apartment in the private market throughout the city of Chicago.  Because there are more families who need rental assistance than there are funds available, CHA uses a waiting list to administer the program to eligible families. Names are selected from the waiting list randomly using a lottery process. Once selected the following steps summarize the process to become a HCV family.

Central Office

60 East Van Buren Street, Chicago, IL 60605

 

South Office

10 West 35th Street, Fifth Floor, Chicago, IL 60616

 

West Office

1852 South Albany Avenue, Chicago, IL 60623


 
 

https://www.thecha.org/residents/housing-choice-voucher-hcv-program

External Student Complaints

Participants in Title IV Federal Financial Aid under the Higher Education Act of 1965, as amended, are required to direct students to a state agency for assistance with unresolved complaints as well as their accreditor. In Illinois, the relevant state agency for assistance with unresolved complaints is the Illinois State Board of Higher Education (IBHE). Per IBHE, institutions of higher education are to direct individuals to the IBHE online complaint system at http://complaints.ibhe.org, accessible through the agency’s homepage (www.ibhe.org). The IBHE online complaint site includes step-by-step instructions and key information about the complaint process. Illinois Institute of Technology’s accreditor is The Higher Learning Commission, and information on its complaint process can be at www.hlcommission.org/Student-Resources/complaints.html.