The Center for Research and Service (CRS) employs a staff of full-time consulting professionals as well as faculty and graduate students in the areas of industrial-organizational, clinical, and rehabilitation psychology.
George Langlois, Ph.D.
George Langlois’ areas of specialization include strategic planning, test validation, employee engagement surveys, action planning, change management, and executive assessment and coaching. Prior to joining CRS in 2012, George founded two nationally-recognized consulting firms that helped organizations achieve corporate objectives through the strategic alignment of human resources, practices, and processes. His consulting clients have included Bank of Montreal, Bridgestone-Firestone, Capitol One, Dean Foods, Kraft, Motorola, Tennessee Valley Authority, United Airlines, universities and colleges, municipal governments, trade associations, food manufacturers, healthcare systems, and scientific equipment manufacturers. George received his Ph.D. in Psychology with a specialization in Industrial-Organizational Psychology from Illinois Institute of Technology.
Meghan Pickett, M.S.
Leadership Academy Program Manager
Meghan Picket began her tenure as the M. A. and Lila Self Leadership Academy's program manager in 2018 and oversees all operations related to the Leadership Academy. She develops, implements, and analyzes various events hosted by the academy including leadership development retreats, interactive seminars, and networking events exclusive to Academy Scholars. Additionally, she acts as a mentor to the Leadership Academy Scholars. Meghan completed her Master of Science in Industrial-Organizational Psychology from Illinois Tech, where she is currently pursuing a Ph.D. in Psychology with a specialization in Industrial-Organizational Psychology. Her I-O psychology experience includes survey design, administration, and analysis; test validation; assessment center development and implementation; team-building development; and providing developmental feedback.
CPS Program Manager
Cyndee Langley's experience is in community mental health management and training. She's worked in a variety of roles where she was able to create and develop programs, while overseeing staff and the day to day operations. She values providing all people with equal access to services. She understands the importance of training students and is passionate about ensuring that they receive the training that they deserve, while also providing the best service possible. She also works as a clinical psychologist and specializes in seeing clients with a history of trauma. She received her doctorate in clinical psychology from the Illinois School of Professional Psychology.
Ari Shokri is responsible for the design, administration, and analysis of employee engagement and 360 surveys, qualitative analysis of comments, and developing models to identify drivers of employee turnover, performance, and job satisfaction. Ari has worked with clients across industries of banking, healthcare, higher education, energy, insurance, real estate, petroleum, and hospitality. Ari is also involved in leadership competency assessments, test validation, and database management of employee data. His major research interests are development of new metrics for personality testing, and prediction of response distortion on selection batteries. Ari has been with the Center for over two years. He has received his Bachelor of Science in Industrial-Organizational Psychology from SCU of Iran and is currently pursuing his Ph.D. in the same specialization at Illinois Tech.
Office and Budget Coordinator
Senior Associate Consultant
Margaret Burke’s experience includes creating, administering, and analyzing organizational surveys, preparing and presenting executive presentations, and database management. Her research interests include employee engagement, research methodology, and employee burnout. Margaret earned a Bachelor of Science in Psychology and in Public Health at Tulane University, and is currently pursuing a Ph.D. in Psychology with a specialization in Industrial-Organizational Psychology at Illinois Tech.
Senior Associate Consultant
Zachery Peterson’s experience includes creating, administering, and analyzing organizational surveys in addition to database management and presenting research results. His research interests include personnel selection, psychometrics, employee engagement, and adverse impact. Zachery earned his Bachelor of Science in Psychology at Brigham Young University-Idaho and is currently working towards his master’s and Ph.D. degrees in Industrial-Organizational Psychology at Illinois Tech.