Emergency Resources




National Hazing Hotline

(1-888-NOT-HAZE): 1.888.668.4293

Emergency Situations

During non-business hours, including weekends, you have several options for crisis and emergency situations. All of these options are available 24 hours per day, every day of the week, including holidays.

For emergencies, you can also go to an emergency room at a local hospital.

Care Hub

Aetna Student Health Insurance crisis line: 1.866.349.5575

Get Help Here

The Aetna Student Assistance Program is a confidential service provided to you free by Illinois Tech. This service is available to all Illinois Tech students (i.e., Chicago-Kent College of Law, VanderCook, the Institute of Design, and Stuart School of Business), including those who do not have Aetna health insurance. You can access these services 24 hours a day, seven days a week, through the "Eligible Members" login box.

The Aetna Student Assistance Program can help you better manage daily activities and emotional concerns by providing services such as*:

Toll-free access to trained clinicians who can confidentially help you with issues such as stress, depression, addictions, eating disorders, relationship issues, and other emotional concerns.

Referrals to an affiliate Aetna provider (clinician), who can provide face-to-face counseling as needed.

Referrals to personal services such as fitness centers, laundry services, pet care providers, personal trainers, etc.

An interactive website that provides information on college selection and funding, physical and emotional health (e.g., depression, eating disorders, alcohol or substance abuse), academic success, financial matters (e.g., credit/debt), legal issues (e.g., landlord/tenant) daily life, discounts, and childcare information for students with children.

*The actual services provided vary with the plan purchased. Please log in to view your available benefits.

Website: www.aetnasap.com

The school ID is IIT.

On-Call Travel Assistance

*Illinois Tech student health insurance plan carriers only

Coverage anywhere—at school, at home, or traveling—plus, you are covered over the summer.

24/7 worldwide medical information and assistance • Pre-Trip Plans:

  • Medical monitoring
  • Medical/dental/pharmacy referrals
  • Hospital deposit arrangements
  • Prescription drug replacement assistance
  • Dispatch of physician
  • Unlimited emergency medical evacuation
  • Unlimited medical repatriation
  • Visit by family member/friend during hospitalization
  • $2,500 emergency return home in the event of death or life threatening illness of a parent or sibling

Travel Assistance • 24/7 Emergency Travel Arrangements

  • Translation assistance
  • Emergency travel funds assistance
  • Lost luggage and travel documents assistance
  • Assistance with replacement of credit card/travelers checks
  • Medical/dental/pharmacy referral Service
  • Hospital deposit arrangements
  • Dispatch of physician
  • Emergency medical record assistance
  • Legal referral
  • Bail bonds assistance

On-Call Travel Assistance Plan Information