- Hours of operation?
- What is the contact information for the SHWC?
- How much does it cost to be seen at the SHWC?
- If I would like an appointment today, what should I do?
- Can I be seen at the SHWC even if I don't have the Student Health Insurance Plan?
- How do I obtain a copy of my medical/counseling documents?
- Can I bring a non-Illinois Tech student to receive treatment at the SHWC?
- How do I request an outreach program?
- How often can I be seen at the SHWC?
- Are services confidential?
- What are the limits to confidentiality?
- Does the SHWC provide letters of support?
- Can the SHWC provide me with a class note?
- How do I keep up with SHWC events or important dates?
- Additional Resources
- *Outreach Request Form
- *Fall-Only Form (only available from July 1 through December 11)
- *Waiver Form
- *Dependent Enrollment Form
- *Insurance Claim Form
- Are people who need therapy “crazy”?
- How do I make an appointment with a therapist?
- What will happen during my initial session?
- What is therapy like?
- How long does therapy last?
- Do you prescribe medication?
- What if I would prefer to be seen outside of Illinois Tech?
- Do you provide assessments?
- What are nurse practitioners and what do they do?
- Is there anything I should do to prepare for my visit?
- I don't know if I should see a doctor and the SHWC is closed.
- What are the immunization requirements?
- What if I don't want to receive the required vaccines?
- How can I submit my immunization records?
- When is the deadline to submit immunization records?
- What happens if I do not turn in my immunization records?
- If I am missing any of the required vaccines, may I receive them at the SHWC?
- How much will I be charged for the student health insurance?
- Why do I have a charge on my account for student health insurance?
- How do I obtain additional details about my coverage?
- When will I receive my insurance card?
- How do I get a certificate of coverage?
- What should I do if I don’t want the student health insurance coverage?
- How do I enroll in the student insurance plan?
- I received a bill from someone outside of Illinois Tech and I need help!
- Can I still receive services at the SHWC?
- Will my insurance end?
- I no longer would like to be enrolled in the Student Health Insurance Plan.
Monday: 8:30 a.m.–5 p.m.
Tuesday: 8:30 a.m.–5 p.m.
Wednesday: 8:30 a.m.–5 p.m.
Thursday: 8:30 a.m.–5 p.m.
Friday: 8:30 a.m.–5 p.m.
Due to ongoing administrative development, we will be closed from 2–3 p.m. every Tuesday.
The Student Health and Wellness Center is located on Mies Campus.
IIT Tower, 3rd Floor
10 West 35th Street
Chicago, IL 60616
Both our counseling and medical services are provided free of charge. There are several exceptions.
Please note: While services you receive may generally be free, missing an appointment without canceling it in advance may result in a “no-show” fee that you will be responsible for paying.
If you do not have the Illinois Tech Student Health Insurance Plan, immunizations must be paid out of pocket. You may use the receipt to file a claim for reimbursement with your insurance carrier. A breakdown of charges can be found by clicking our immunizations tab.
Some prescription medicine we dispense may have a charge associated with it.
Any blood draws we send for laboratory testing will be billed by Quest Diagnostics to your insurance carrier.
If a student feels that they are in need of immediate attention and wants to speak to a SHWC counselor, there is “triage” time every day where a counselor is available to briefly assess a student and provide them with relevant or appropriate resources. These check-in appointments are NOT meant to constitute therapy appointments and should not be used as such. Some examples of experiences requiring immediate attention include, but are not limited to, thoughts of self-harm or suicide, thoughts of harming others, feeling unsafe, or sexual assault.
If you would like to be seen for counseling but are not currently experiencing a crisis, you may make your appointment online by clicking here.
You may make your health appointments online! The Patient Portal allows you to make health appointments online. This excludes appointments for immunizations. If you have insurance of your own, please bring your insurance card with you at the time of your appointment.
You may also call or walk into the Student Health and Wellness Center during business hours to speak with a staff member who will assess your concern, schedule an appointment at the center, or direct you to community resources where you can seek immediate care.
If you need clinical attention after our office hours, please review your options here.
Yes, all Illinois Tech students registered for at least one credit hour of class may be seen at the SHWC. If you are on a co-op, you may also be seen.
You will need to complete a release form to obtain your medical or counseling documents. Please click here for more information.
No. You are only eligible to be seen at the SHWC if you are registered for one credit hour of class or more.
Our services include both physical and mental health care needs for Illinois Tech and VanderCook students.
Our physical health services include treating infections and injuries, monitoring chronic diseases such as diabetes and high blood pressure, gynecological exams, immunizations, allergy injections, prescribing medications, lab work, providing health maintenance care for students and routine cholesterol/blood-glucose checks. Office visits are free of charge; however, any lab work sent to another facility will be billed to the student's insurance.
Our mental health services include evaluation, time-limited psychotherapy, group therapy referrals, and medication management. We assist students with issues such as stress management, depression, anxiety, eating disorders, cultural adjustment, self-esteem, relationship concerns, family issues, anger management, addictions, and more.
SHWC staff are also committed to providing engaging and informative outreach programming on campus. Campus partners or student groups are welcome to contact our office with a request to collaborate on a program.
The SHWC staff can give a variety of presentations on topics related to health and wellness. To request an outreach, please reach out to us at email@example.com
You may be seen at the SHWC as many times as you like while you are registered for class.
What you disclose in your intake, therapy and psychiatry sessions, and health appointments is rigorously kept confidential within the SHWC. With few and rare exceptions (see question below), this assurance is guaranteed and is the cornerstone of trust between you and your therapist. Without your verbal and written consent we cannot communicate to professors, deans, parents, roommates, etc. any information about your contact within the SHWC.
At times you may give permission to your therapist to disclose confidential information so that, for example, your therapist can consult with your physician. Such permission would be given in writing, and you would precisely specify the conditions of the disclosure. You may also withdraw that permission at any time for any reason.
The SHWC may need to disclose confidential information without your consent or authorization in specific circumstances, including the following:
- If it appears that you are in immediate danger of hurting yourself or another person, your therapist may choose to alert others to protect you or others from harm. [Please note this does not mean that every time suicide is discussed in your sessions, that your therapist will take this action.]
- Your therapist has the duty to report current abuse and neglect of children as well as adults deemed incompetent.
- Your treatment records are subpoenaed by a court of law through a court order.
- Medical providers are mandated to report certain health conditions that may affect public health and safety.
If you find yourself struggling academically, physically, or emotionally throughout the semester, we encourage you to seek health and counseling services. If you need accommodations (extension on a test, excused assignments, etc.), we will help you work with the Center for Disability Resources and your professors to provide appropriate accommodations. The SHWC does not provide letters of support directly to students or professors.
The SHWC is not a note-writing facility. If you miss class due to an urgent or emergent issue, the providers within the SHWC can email your professors to confirm that you were seen at the SHWC during your scheduled class time. The SHWC cannot affirm or attest that the presenting issue prohibited the student from missing any previous class or any major grading event.
Fall only form* (only available from July 1 through January 26)
*All of these forms are electronic and can only be submitted online.
No! The SHWC staff recognizes that there is still a lot of work to be done regarding challenging stigma and misguided perceptions that people who seek therapy are “crazy.” There are many reasons someone might seek therapy. People use mental health services to receive support for everything from academic concerns to more severe psychological distress. There is no concern too small for which to seek support. We believe that taking steps to improve your situation and/or feel better is a sign of strength and courage, not weakness.
You may make your appointment online by clicking here. You can also call the front desk staff at 312.567.7550 or visit in person to schedule an initial appointment.
When you arrive you will complete a brief assessment and questionnaire. Then you will meet with one of our clinicians for 30-45 minutes for a structured discussion of your current concerns and needs. If you wish to start therapy or require other mental health services, clinicians will make either in-house or off-campus referrals.
During your first therapy session, you and your therapist will discuss goals for your work together. Sessions last around 50 minutes and will likely occur weekly. Although therapeutic styles vary from clinician to clinician, our staff is committed to your well-being and your academic success.
Duration of treatment varies based on your presenting concerns. Psychological concerns are often complex, and your counselor will talk with you about a plan for how to address your concerns including some ideas of how long that may initially take. Many students find relief after 5-10 sessions, while others may wish to meet longer. The SHWC does not have a session limit.
We have a psychiatrist on campus for one afternoon a week, who offers consultation for students interested in psychotropic medications, such as antidepressants or mood stabilizers. A student must first meet with a member of the counseling team for an initial assessment. If at the time of initial assessment the student and/or counselor believes a referral to the psychiatrist is appropriate, the counselor will assist in making that referral. Students who meet with our psychiatrist must complete a separate assessment, and if they are prescribed medications, attend ongoing medication management sessions. The SHWC requires that students seeing its psychiatrist also participate in ongoing psychotherapy.
If you feel that you need stimulant medication because of an attention deficit disorder, we require that you complete a thorough and complete assessment within the community. Assessments more than two years old will not be accepted. Not all students will be eligible for medication management of stimulant medication. All cases are reviewed individually, and all students must engage in ongoing psychotherapy.
We recognize that there are a number of reasons student might prefer or need to be seen off campus. We have an extensive database of referrals for psychologists, psychiatrists, and other mental health professionals in the community.
Formal psychological assessment, such as evaluation for ADHD, learning disabilities, or cognitive impairments is NOT offered at the SHWC. We can provide students with referrals to professionals in the area who provides such assessments.
The SHWC offers couples counseling to all Illinois Tech and VanderCook students. Both parties must be registered for one credit hour in order to be seen together in the SHWC.
A nurse practitioner (NP) is a registered nurse with additional training at the master's level. Every certified NP must have an advanced master's degree and have passed the certifying boards. Nurse practitioners work collaboratively with physicians and have a similar scope of practice. Specifically, NPs diagnose, treat, and manage acute and chronic medical conditions, write prescriptions (when needed), order and interpret necessary laboratory and diagnostic tests, and help to promote one's general health and well-being.
Yes, it is best to come prepared and organized for your visit when seeing a provider. Though specific preparation depends on the type of visit, here are some examples:
Any Visit—Bring the actual medication or a list of all medications that you take on a regular basis, including prescription, non-prescription, and natural medicines. Please know the name and dose of each medication as well as how often you take it. It may also be helpful to write down specific questions for the physician or nurse practitioner as well as symptoms experienced related to the illness. You should wear appropriate attire that will allow the provider access to your arms or any area of the body you would like examined.
Blood Work—If you are asked to return for blood work, you may need to fast. In order to be fasting, it is recommended that you have nothing to eat or drink for eight hours prior to the blood test. It is acceptable, however, to have water or black coffee (without milk or sugar) prior. Because many blood tests require an individual to be fasting, the blood work is often done in the morning. If you wonder if a blood test should be fasting, please ask one of our medical personnel. Please note that when testing for sexually transmitted infections, fasting is NOT necessary.
Female Yearly Gynecological Exam—So as to obtain the most accurate results, it is recommended to abstain from sexual contact for 24 hours prior to the exam.
If you are experiencing a health issue and are trying to determine what your next steps should be, call the 24-Hour Aetna Nurse Advice Line at 1.800.556.1555
Students are required to provide proof of:
Any combination of three or more doses of diphtheria, tetanus, and pertussis containing vaccine. One dose must be Tdap vaccine. The last dose of vaccine (DTP, DTaP, DT, Td, or Tdap) must have been received within 10 years prior to the term of current enrollment.
Two doses of MMR (measles-mumps-rubella combined) after the first birthday
One meningococcal ACYW vaccine (if you are between the ages of 16-22)
International Students Only: One QuantiFERON or T-SPOT—(Illinois Tech requirement)—must be within 2-4 weeks of arrival
Per Illinois State Law, university students who are enrolled at least half-time are to be immunized against certain communicable diseases. You are required to submit proof of immunization to the SHWC.
If you have religious and/or medical exemptions, please submit the appropriate exemption form along with proper documentation either in person, by fax, or by email. Remember to include your student ID# on every attached document.
What Are the Side Effects of the Required Vaccines?
All required vaccines and relative information can be found here.
Illinois Tech utilizes Med+Proctor, an electronic medical clearance platform, as its way to clear all students medically for enrollment. Med+Proctor is HIPAA- and FERPA-compliant, and your confidential medical information will remain secure. We feel the process will streamline your clearance process and allow you to focus on other important matters as you prepare for a successful tenure at Illinois Tech. Additionally, you have the option to purchase a membership that will provide lifetime access to your immunization data that can be shared with others, as you designate. You must have a valid Illinois Tech email address before registering on Med+Proctor.
All records are due by the first week of class of your semester of entry.
A registration hold will go on your account if you do not turn in all of the required immunization records. Holds are placed on the day after withdrawal.
Yes, we administer vaccines at the SHWC typically during the hours of 9 a.m.-4 p.m. excluding Tuesdays from 2-3 p.m. Please click here for hours. If you have the Aetna Student Health Insurance, there is no cost for the vaccines; they are 100% covered.
Annual $2,072 (8/10/22–8/9/23)
Spring $1,221 (1/6/23–8/9/23)
Summer $459 (5/20/23–8/09/23)
Fall only* $860 (8/10/22–1/5/23)
*Fall-only coverage is granted to those students graduating in the fall, leaving the university, or who have obtained comparable coverage for the spring semester.
All students registered for one academic credit hour or more are billed for the Student Health Insurance Plan unless an electronic waiver has been completed. You can access the waiver online at www.aetnastudenthealth.com/iit
Enrollment is automatic once you’ve registered for one academic credit hour of class. If you previously opted out of the student health insurance plan, please email firstname.lastname@example.org with your enrollment request.
Details about your benefits can be found by clicking on the insurance tab or going online to www.aetnastudenthealth.com/iit
Insurance cards and documents are only mailed upon request. You may request this information online at www.aetnastudenthealth.com/iit or by calling 800.841.3140. You may print or view your insurance details by going online to https://www.aetnastudenthealth.com/students/student-connection.aspx?GroupID=724532 and signing in to their members-only website.
A certificate of coverage indicating when your student health insurance coverage began and ended can be obtained by contacting Aetna Student Health at 800.841.3140.
If you would like to waive SHIP, you need to complete the electronic waiver online. The deadline to complete this form is September 1 (fall) and January 26 (spring).
*All forms of outside health insurance coverage aren't always accepted.
If you missed the waiver deadline, you will need to contact email@example.com. Generally, waivers can be processed for up to two weeks past the deadline period with adequate documentation. If you have gone past that time period, you will be asked to submit an appeal form. Because each student situation is different, please contact us first to find out what steps you need to take.
The SHWC can help you with bills you receive. Send an email to firstname.lastname@example.org with your student ID number and date of birth as well as a copy of your bill.
I’ve Graduated. What Happens Next?
Services are limited to those students registered for one credit hour of class or more. Because you are no longer registered, you are not eligible to receive services at the SHWC. If you are receiving services at the SHWC, we will help transition you to the community if needed. Please inform your provider 2-4 weeks prior to graduation so that there is ample time to find you a new provider in the community.
The SHWC can assist you with finding a provider in the community.
No, your benefits will not end until August 9, 2023. If you requested only one term of coverage and completed the “fall only” form, your benefits will end on January 5, 2023.
You are only eligible to terminate coverage after the fall semester. You will need to complete the “fall only” form. Once your information has been verified (usually 3-5 days), the insurance cost will be reduced by $1,212. This form must be completed by December 12, 2022.