Support Locations and Hours

Support Desk

The Support Desk is the central point of contact for technology support at Illinois Tech. The Support Desk staff provides technical troubleshooting and administrative support for all students, faculty, and staff. To more readily respond to your needs, the Support Desk uses a peer-to-peer model allowing student workers to support student issues. The client services/level II team handles faculty and staff issues.

Support Desk Location

Galvin Library, Upper Level
35 West 33rd Street
Chicago, IL 60616
Phone : 312.567.3375 (7-DESK)

Conviser Law Center, Suite 540
565 West Adams street
Chicago, IL 60661
Phone : 312.906.5300 

Members of the university community may submit a request for technical support by opening a ticket via email at or by calling the Support Desk at 312.567.3375 during business hours, or by dropping by the Galvin Library. Members 

Support Desk Hours of Operation

Summer, Holidays, and breaks

Monday - Friday, 8:30 a.m. - 5:00 p.m.
Saturday - Sunday, CLOSED

Fall/Spring Semester

Sunday, CLOSED
Monday - Thursday, 8:00 a.m. - 9:00 p.m.
Friday, 8:00 a.m. - 7:00 p.m.
Saturday, 9:00 a.m. - 2:00 p.m.